Transforms millions of events into a small number of actionable alerts. A list of existing incident tags appears. Incident 360 Console. BigPanda offers several types of integrations: Monitoring: allows BigPanda to receive alerts from your monitoring systems, such as Nagios, SolarWinds, and AppDynamics. Real-time Topology Mesh. At BigPanda, we use the 9-block tool to encourage a conversation among leaders about their teams. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Adopting BigPanda’s Event Correlation and Automation platform, powered by AIOps, has helped Expedia in its modernization journey, with quantifiable results: Enabling DevOps. Real-time Topology Mesh. Learn from the data they process and become more effective and efficient over time. “The element tagging capabilities within the Event. BigPanda aggregates, normalizes, and enriches events collected from fragmented tools and correlates that data into actionable insights. Browse Victoria events by date and category. BigPanda’s best-in-class Event. Rather than continuously monitoring these streams, individuals are notified when significant events or alerts occur. BigPanda blog. You’ve solved your noisy alert problem with BigPanda. Automatic Incident Triage. Root Cause Changes. Incidents in BigPanda represent a high-level issue occurring within your infrastructure. Real-time Topology Mesh. Product Releases. BigPanda gives Modern Ops teams a dynamic, automated incident management solution. They also encourage the bears to use their natural behaviors. Unified Analytics. Root Cause Changes. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Overview. Unified Analytics. AIOps enables the compression and distillation of events from metrics, logs, and traces. BigPanda has several APIs available that allow you to integrate with external tools and manage incidents and BigPanda elements in bulk. Event Enrichment Engine. In the Create a New Plan window, enter plan details. Manage Alert Enrichment. Real-time Topology Mesh. Solutions . Transforms millions of events into a small number of actionable alerts. Invent to learn about exciting insights about BigPanda’s Generative AI. This helps speed up the process of IT incident management to include incident detection, investigation, and resolution. Product Releases. You’ve solved your noisy alert problem with BigPanda. Real-time Topology Mesh. Its unique position in the market and its. Event Enrichment Engine. Incident 360 Console. EVENT DETAILS: Attendees to the London user group event will have exclusive access to members of the BigPanda executive team, a chance to network with industry peers, and a chance to win some amazing prizes, including an. Contact Info: info@bigpanda. Why BigPanda?Adopting BigPanda’s Event Correlation and Automation platform, powered by AIOps, has helped Expedia in its modernization journey, with quantifiable results: Enabling DevOps. This empowers IT Ops to fix issues quickly and focus on what matters. Within BigPanda’s starter pack offering, Transnetyx has effectively set up fundamental correlation patterns, which facilitated the identification of high-priority. This data is first normalized into standard tags and then enriched by the Event Enrichment Engine with configuration information, operational categories and other metadata. Unified Analytics. Building upon months of data collection and rigorous analysis, BigPanda was able to put together a Sankey workflow chart (Figure 1 below) that provides a comprehensive snapshot of the typical organizational landscape, tracing the lifecycle of events from source systems to issue resolution. BigPanda’s Workflow Automation service leverages automated notifications and ticketing to accelerate incident investigation and resolution. Product Releases. "BigPanda’s Event Enrichment Engine helps structure our event data and adds more context to alerts for our Operations team to triage issues quickly and achieve better alert compression rates,” said Samy Senthivel, Senior Digital Enterprise Monitoring Services Manager at Autodesk. Created as a SaaS-native event correlation and automation platform for IT Operations, BigPanda delivers high performance with enterprise-class availability, resilience, and dynamic scalability. Enrichment is the process of adding contextual information to alerts in BigPanda. 1. Incident 360 Console. Enrichment can be anything from sensory experiences (spices for scent-anointing or bubbles for. All of this is managed using a dedicated. AIOps enables the compression and distillation of events from metrics, logs, and traces. This is why many teams embark on an AIOps journey which includes event correlation and root cause analysis - but without a solid plan for enriching event data, early AIOPs efforts can fail. For example taking an alert from Appdynamics or Splunk, and adding topological data from Kubernetes or VCenter. Root Cause Changes. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065With alert enrichment and correlation, BigPanda brings incident details together into a single pane, making it easier for teams to quickly analyze tech stack impact and identify potential causes. This shift from an eyes-on-glass approach to an alert-initiated mode is a game-changer for tech. Within IT Operations, Generative AI can. When satisfied with your tag settings, select Create Tag. Three data centers across the globe use. Product Releases. Before being ingested into BigPanda, the Open Integration Manager performs preprocessing functions on some complex integrations. Enterprise Cloud Platform. Why BigPanda?Transforms millions of events into a small number of actionable alerts. This logic can be easily defined by users and used to extract and manipulate relevant alert payload data to create enrichment tags, which are then added back to the alerts. Collaboration: allows you to share incidents from BigPanda with your co-workers through other systems such as Jira or Slack. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Transforms millions of events into a small number of actionable alerts. Real-time Topology Mesh. Tag names must: Start with a letter from a to z; Max 64 charactersEvent Enrichment Engine. “BigPanda Generative AI empowers our Ops teams by providing faster incident detection and independent resolution. The new average. Real-time Topology Mesh. Since being named a 2020 Incident Commander, David and his team have worked through a familiar refrain: learning to remain productive in the era of remote workforces. Generative AI is an advanced form of AI that utilizes large language models to rapidly analyze vast amounts of data, process complex patterns, and generate insightful responses. Enterprise Cloud Platform. BigPanda collects, cleans, and prepares data for AIOps processing. Remove [bigpanda_config] blocks in your alert messages (if. 2 billion valuation. Automatic Incident Triage. Contact Info: [email protected] Incident Feed. Automatic Incident Triage. Automatic Incident Triage. Enrichment is the unsung hero of the entire event correlation process. Unified Analytics. Monitoring and observability Tools: enrichment capabilities General-purpose event management tools: enrichment capabilities Weak enrichment leads to poor AIOps outcomes 10 Negative technical outcomes Negative business outcomes BigPanda Event Enrichment Engine 12 Why BigPanda’s Event Enrichment Engine is critical to AIOps Conclusion 14 This helps teams focus on relevant events and reduce noise by up to 98%. Magazine - IT Ops Pulse. Enrichment is the unsung hero of the entire event correlation process. And when good ‘contextualized’ data is used, it produces rapid, accurate, and high-value analysis in natural language. Purpose-built for large, complex and modern IT environments, BigPanda helps IT Ops, NOC, DevOps and SRE teams supporting their enterprises reduce The rise of new technologies has grown immensely in the past few years, and this is only predicted to continue for 2023. Product Releases. # of operational hours = # of hours of uptime – # of hours of downtime. Incident 360 Console. Incident 360 Console. Provides the option to automatically sync CloudWatch Alarms created after the initial configuration with BigPanda. Tags drive alert normalization and deduplication,. BigPanda offers incident management capabilities as part of our AIOps platform to help IT teams correlate events generated by different components and systems into interconnected, actionable incidents. Incident 360 Console. Enterprise Cloud Platform. Monitoring. Unified Analytics. Contact Info: info@bigpanda. Way 3 – Use the efficiencies from #1 and the safety from #2 to accelerate innovation, and a. Automatic Incident Triage. Cross-domain Enrichment Improves Accuracy of Event Correlation and Serves as Linchpin for AIOps AutomationSAN FRANCISCO, July 14, 2021 (GLOBE NEWSWIRE) -- BigPanda, Inc. Event Enrichment Engine. Root Cause Changes. Automatic Incident Triage. Why BigPanda?Event Enrichment Engine. Root Cause Changes. The troubleshooting screen where the user is able to review, investigate and verify detailed messages, errors and the payload itself. Autodesk uses BigPanda’s Event Enrichment Engine to accelerate their IT Ops. Incident triage and remediation traditionally involves dozens of manual actions to notify and coordinate teams. Product Releases. Total Events: Total number of events sent to BigPanda and the number of configured monitoring sources sending those events. BigPanda digests all of the raw data from your integrated monitoring systems and automatically correlates this complex data into incidents. Real-time Topology Mesh. Event Correlation and Automation for midsize enterprises, powered by AIOps. Use the Cribl integration to view and manage alerts from the Cribl Stream. BigPanda Generative AI reveals root cause changes and incident impact across IT systems In 2022, BigPanda set big goals to help organizations prevent and resolve IT and service outages through our innovative Incident Intelligence and Automation platform, powered by AIOps. Contact Info: info@bigpanda. BigPanda’s best-in-class Event Enrichment Engine offers cross-do. Event enrichment is a process of programmatically adding contextual data to alerts by ingesting and attaching information from topology, change, orchestration, and other relevant data streams. Craig Bowman, senior director of federal sales for VMware. Root Cause Changes. Enterprise Cloud Platform. , the leader in Incident Intelligence and Automation powered by AIOps, recently concluded Pandapalooza '22, the company's. Root Cause Changes. Automatic Incident Triage. Unified Analytics. Event Enrichment Engine. But following a few tried-and-tested methodologies can help ease the pain. Enterprise Cloud Platform. Unified Analytics. , the leader in Event Correlation and Automation powered by AIOps, today revealed the power of its Event Enrichment Engine that enriches raw alerts with rich topological and operational context to create high-quality incidents. Automatic Incident Triage. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065First try to understand what AIOps is, looking at your three layers: your observability and monitoring, your event correlation and automation, and your collaboration. Automatic Incident Triage. Root Cause Changes. Automatic Incident Triage. Automatic Incident Triage. Updated 29 days ago Incident Enrichment is a process for applying contextualized business logic through enrichment to an incident (or group of alerts) with varying quality. Unified Analytics. Product Releases. Enrichment at scale: Enriched events include contextual data such as location, host, or affected services that increase the quality of alerts. Root Cause Changes. Because BigPanda takes a best-of-breed approach to our integrations, we allow you to pull enrichment information from any tool or location regardless of the tool vendor. Contact Info: info@bigpanda. Incident 360 Console. Use triage steps to determine priority, establish an assignee, share the incident, and more. Magazine - IT Ops Pulse. We must automate as much as possible, across every step in every aspect of incident management. Automatic Incident Triage. We’re proud to share that Gartner, the world’s premier information technology research and advisory company, has selected. Event Enrichment Engine. Product Releases. Incident 360 Console. Real-time Topology Mesh. BigPanda allows you to easily automate incident routing: The Open Integration Hub allows incident enrichment, providing the ability to tie in routing information to alerts The Operations Console allows setting up custom environments that reflect the different inboxes each team is responsible for. BigPanda University. BigPanda Incident Intelligence and Automation, powered by AIOps, supports companies. Enterprise Cloud Platform. Latest From BigPanda. Real-time Topology Mesh. Real-time Topology Mesh. Incident 360 Console. Real-time Topology Mesh. Event Enrichment Engine. Automatic Incident Triage. And New Relic is a great place to start. SAN FRANCISCO, July 14, 2021 — BigPanda, Inc. BigPanda Autonomous Operations Platform was designed and architected for AWS, providing out of the box integrations with AWS Monitoring Tools such as Amazon. Real-time Topology Mesh. Incident 360 Console. BigPanda ingests raw event data from integrated monitoring systems and normalizes them into key-value pairs called tags. And after a careful and thorough search and evaluation, they chose BigPanda. Real-time Topology Mesh. API keys are managed directly through the BigPanda console and can be generated, deactivated, and deleted by administrators. While BigPanda’s flexible and powerful APIs are well-suited for that purpose, and BigPanda is always available to support customers as. BigPanda allows you to use a variety of tags to provide contextual data. Incident 360 Console. Enterprise Cloud Platform. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Event Enrichment Engine. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Event Enrichment Engine. Real-time Topology Mesh. In particular, we’ll cover the following: Incident automation. Product Releases. Real-time Topology Mesh. Real-time Topology Mesh. Event Enrichment Engine. A list of existing incident tags appears. Real-time Topology Mesh. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065add_box. BigPanda did a great job of showing the progress over time and then really. Unified Analytics. Enrichment BigPanda’s Event Enrichment Engine uses out-of-the-box integrations and a REST API to collect contextual data from operational and topology data sources, including CMDBs, APM tools and network maps. Product Releases. Magazine - IT Ops Pulse. The Optm team offers white-glove service from beginning to end, with a focus on a very select group of technologies. Earlier this year the GigaOm AIOps Radar report placed BigPanda in the leader section for the company’s strong market impact as a platform that delivers event correlation at scale. BigPanda has been helping option 1 and option 2 organizations—including some of the largest ones in the world—build better boats for years,. Real-time Topology Mesh. Real-time Topology Mesh. An alert is the combined life cycle of a single system issue. “The element tagging capabilities within the Event. Event Enrichment Engine. Root Cause Changes. Incident 360 Console. The enrichment step adds that context, either by. Automatic Incident Triage. BigPanda engineers your raw events across several stages including filtering, normalization, deduplication, aggregation, and enrichment. We next investigated how large language models can be used in production at a typical NOC. ServiceNow CMDB data can add key relevant business information to event enrichment, ensuring that operators have all the data they need to triage and remediate incidents. Mohan Kompella, vice president of product marketing for BigPanda, said Datadog affords his company a unique opportunity to better train AI models using a. Latest From BigPanda. Root Cause Changes. LIFT. But let’s not forget two additional, substantial gains. BPQL is necessary when searching or filtering using specific criteria. BigPanda's outbound collaboration integrations communicate bi-directionally to keep ticketing, notifications, and chat tools in sync across your teams. BigPanda leverages both enrichment alert level tags, and incident tags, which are added at different points. Event Enrichment Engine. Automatic Incident Triage. Real-time Topology Mesh. An event sent to BigPanda that is. Enterprise Cloud Platform. Real-time Topology Mesh. Users can easily customize and deploy cross-domain enrichment of monitoring alerts, making correlation and noiseEvent Enrichment By incorporating context and business logic into incidents using the BigPanda Incident Intelligence feature, the response time of the NOC has been greatly improved. Many organizations start by integrating these systems. BigPanda Event Enrichment Engine BigPanda 978 subscribers Subscribe 919 views 1 year ago How it Works Success of AIOps tools, relies heavily on the quality of data fed to. Enterprise Cloud Platform. Product Releases. Event enrichment: Contextual information is added to alerts, providing a deeper understanding of the underlying issues and facilitating more informed decision-making. Alert Enrichment Using AIOps with your observability tools can sift through data to detect unusual patterns, ensuring IT teams focus on top-priority issues. Then, try to understand how mature. Root Cause Changes. This proven methodology ensures that we continue to deliver a world-class experience and enable success for global teams—with a minimal onsite presence or completely remote. Events. Latest From BigPanda. Real-time Topology Mesh. If it is not included, BigPanda uses the time when the event is received. Product Releases. Event Normalization: The next step is to normalize the data. While BigPanda’s flexible and powerful APIs are well-suited for that purpose, and BigPanda is always available to support customers as. Automatic Incident Triage. Incident 360 Console. In the Create a new Map screen, give your map a short, descriptive Map Name. Event correlation tools monitor alerts, alarms, and other event signals, detect meaningful patterns amid the deluge of information, and identify incidents and outages. Enrichment is the process of adding contextual information to alerts in BigPanda. Automatic Incident Triage. Who: Jason Walker, the company’s chief customer officer, and Cari Jaquet, BigPanda’s vice president of marketing, will host in MTV “VJ” style across the live streaming two-day event. In light of the current macroeconomic environment, BigPanda is announcing today that we are streamlining and restructuring our company to better execute on our mission. Unified Analytics. Enterprise Cloud Platform. BigPanda’s Open Integration Hub automatically ingests raw event data from all monitoring, change and topology tools. Product Releases. This financing round was led by Advent International, through its dedicated technology fund, and New York-based global venture capital and. For a bunch of data nerds, we’re glad to say that we can officially sit at the cool kids’ table. Event Enrichment Engine. ServiceNow CMDB data can add key relevant business information to event enrichment, ensuring that operators have all the data they need to triage and remediate incidents. When our customers want to streamline incident management across dozens of monitoring tools, they use BigPanda for greater visibility, automation and insight to keep their IT. BigPanda blog. Incident 360 Console. Real-time Topology Mesh. SAN FRANCISCO, Jan. AIOps platforms apply technologies such as artificial intelligence (AI) and machine learning (ML) to ITOps’ datasets in order to clean the event data coming out of observability tools, correlate those events into incidents, enable ITOps to respond quickly, prevent the number of outages and maintain uptime. Incident 360 Console. The toggle will turn green. Real-time Topology Mesh. Step 1: Calculate the number of operational hours of your product or service. Latest From BigPanda. 2) BigPanda's Integrations with CMDB provide Event Enrichment details, improving the quality of data fed to BigPanda’s AI/ML algorithms. AIOps platforms can report and analyze a wide range of KPIs, including MTTx metrics, MTBF, hotspots, resolution metrics, compression and enrichment rates, event compression trends, team and individual performance metrics, L1 resolution rate, service availability metrics, and more, which you can learn more about in our incident. Root Cause Changes. Incidents in BigPanda provide context to issues, and allow you to quickly identify, triage, and remediate problems before they become severe. Unified Analytics. Automatic Incident Triage. If you are wondering how many. BigPanda’s Incident Intelligence service provides a powerful AI/ML-driven alert correlation engine that can help identify incidents in real-time, accelerate triage by adding business context and business logic, and surface probable root cause. And when good ‘contextualized’ data is used, it produces rapid, accurate, and high-value analysis in natural language. Event Enrichment Engine. Real-time Topology Mesh. WHEN: March 21, 2023 at 8:30 a. Enterprise Cloud Platform. Measures the impact of BigPanda on the overall team efficiency. Unified Analytics. At the same time, enrichment adds context to the events that do enter the feed. Why BigPanda?Payload fields can be mapped to BigPanda alert tags. His team has tackled the many challenges that arose in this new paradigm, such as keeping internal and external teams. This improves correlation and alert noise suppression, assists in accurate root cause analysis, and allows the triggering of workflow automation. Root Cause Changes. Automatic Incident Triage. These correlated alerts can be enriched with contextual data from other tools. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Event Enrichment Engine. Real-time Topology Mesh. Solutions. Tags are activated upon creation and will be immediately available for use. BigPanda did a great job of showing the progress over time and then really. Visibility into these functions is available within the UI. Events. GMT. For instance, if multiple alerts stem from a specific VM cluster within a short. Root Cause Changes. BigPanda University. To access the API Keys screen: In the upper right-hand corner of the BigPanda UI, click. Automatic Incident Triage. Just click Incidents in the menu at the top. This allows the data to be mapped appropriately to tags in BigPanda. This new configuration layer simplifies data normalization, accelerates onboarding, and significantly improves time to value. Root Cause Changes. Real-time Topology Mesh. Calculating MTBF is simple: divide the total operating hours by the number of failures in that period. Unified Analytics. The Optm team offers white-glove service from beginning to end, with a focus on a very select group of technologies. Former Snowflake Sales VP to Lead the Company’s Global Go-to-Market Functions. Event Enrichment Engine. Incident 360 Console. Enterprise Cloud Platform. Automatic Incident Triage. Event Enrichment Engine. Learn how it’s. Contact Info:. To manage incident tags: Navigate to Settings > Incident Enrichment. The most important section of the BigPanda interface is the incident feed. This enrichment can be divided into two major groups. Solutions . Unified Analytics. Enterprise Cloud Platform. Incident 360 Console. And so, it was an organizational effort. Enterprise Cloud Platform. BigPanda blog. Mountain View, CA – October 28, 2014 – BigPanda today formally launched the world’s first data science platform to automate IT Incident Management. Contact Info: info@bigpanda. BigPanda, Inc. BigPanda’s best-in-class Event Enrichment Engine offers cross-domain enrichment capabilities at scale to assure AIOps success. Incident 360 Console. The Monitoring Sources Dashboard gives you a deep dive into how BigPanda is interacting with your monitoring tools including alert volumes, actionable alert percentages, and signal-to-noise ratio. Incident triage and remediation traditionally involves dozens of manual actions to notify and coordinate teams. To ensure that BigPanda accurately reflects the current status, when sending multiple events, you must include the timestamp for each event or sort the alerts array by when the events occurred, in. Watch this space for more news in the weeks to come! “Under-the-hood” visibility enables. Root Cause Changes. Incoming alerts that match the plan condition will be automatically marked with the Maintenance tag and moved to the Maintenance folder in BigPanda environments. Event Enrichment Engine. BigPanda alert statuses are determined by specific incoming tag values. And so, it was an organizational effort. When these teams look at an incident in the BigPanda Ops console, with just two more clicks, they can see a list of all related. Product Releases. 2 and 3 from 8:00 a. Automatic Incident Triage. Magazine - IT Ops Pulse. Real-time Topology Mesh. A good example of this capability would be if a tool uses “urgent” instead of “critical”, OIM can map the status to “critical” and make it easy to ingest into. By carefully determining the usage and value of your current observability stack, your ITOps teams can consolidate redundant tools and those providing little value to reduce your operational costs. Magazine - IT Ops Pulse. Enterprise Cloud Platform. Creates shared awareness for ITOps, NOC, DevOps and SRE teams by providing a 360-degree overview of each incident detected by BigPanda. Incident 360 Console. Event types in event correlation.